- Does the nursing home have programs in place to study processes, re-evaluate services and ask residents and families what might be done better?
- How often are the findings from these programs implemented into changes for the staff, residents, and administration?
- Is the center dedicated to the continuous training of its staff? How is training implemented? And how often?
- Does the dedication to improvements carry over into every facet of the facility?
By asking the right questions, you can be assured that you have found a nursing home or long-term care facility that will provide the best services and support for both the resident and his or her family.
