You count on nursing homes, doctors and other medical professionals to provide the care you and your loved ones need, but sometimes things go wrong and there are serious problems you never expected.
If that happens, and you need to file a complaint with the agency that licenses physicians and nursing homes in your area, contact your state's Department of Health Services, Department of Aging, or the Foundation Aiding the Elderly (FATE) for assistance.
To express your concerns or complaints at a national level, write or call the Senate Special Committee on Aging, which has jurisdiction over aging issues and elder care:
U.S. Senate
Special Committee on Aging
Dirksen Office Building G-31
Washington, DC 20515-6400
(202) 224-5364
Or get in touch with FATE:
Foundation Aiding the Elderly
P.O. Box 254849
Sacramento, CA 95865-4849
(916) 481-8558
To request information about reputable local nursing homes that provide long-term care, contact your state's Department of Health Services or Department of Aging for details and referrals.